Privacy Policy

Last Updated: January 2025

1. Introduction

FLOWCORE HUB - FZCO ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.flowcorenow.com or use our mobile app marketplace services.

By accessing or using our website and services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Request a free mobile app valuation
  • Submit an app listing for sale
  • Make an acquisition request
  • Contact us through our website
  • Subscribe to our newsletter
  • Apply for referral programs or careers

This information may include:

  • Name and contact information (email address, phone number)
  • Company name and business details
  • App information and metrics
  • Financial information relevant to transactions
  • Professional background and qualifications

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

  • IP address and location data
  • Browser type and version
  • Operating system
  • Pages visited and time spent on pages
  • Referring website addresses
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect for the following purposes related to our mobile app acquisition and valuation services:

  • To provide, maintain, and improve our mobile app acquisition and valuation services
  • To process free mobile app valuations and detailed app assessments
  • To facilitate app acquisition transactions between buyers and sellers
  • To match app sellers with qualified buyers in our network
  • To manage app listings on our marketplace
  • To process buyer requests and referral program applications
  • To communicate with you about app valuations, listings, and transaction updates
  • To respond to your inquiries and provide customer support
  • To analyze website usage and improve user experience
  • To detect, prevent, and address technical issues and security threats
  • To comply with legal obligations and enforce our terms of service
  • To protect our rights, property, and safety, as well as that of our users

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

  • Service Providers: We may share information with third-party service providers who perform services on our behalf, such as hosting, analytics, and payment processing.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
  • Legal Requirements: We may disclose information if required by law or in response to valid legal requests.
  • Protection of Rights: We may share information to protect our rights, property, or safety, or that of our users.
  • With Your Consent: We may share information with your explicit consent for specific purposes.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access your personal information
  • The right to correct inaccurate information
  • The right to request deletion of your information
  • The right to object to processing of your information
  • The right to data portability
  • The right to withdraw consent

To exercise these rights, please contact us using the information provided in the "Contact Us" section.

8. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us immediately.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. By using our services, you consent to the transfer of your information to these countries.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Email: ma@flowcorenow.com

Address: 56251, IFZA Business Park, DDP, Dubai Silicon Oasis, Dubai, UAE

We will respond to your inquiry within a reasonable timeframe.